Privacy Policy

Privacy Policy

Last Updated: October 2025

This Privacy Policy describes how Altitude Composites, LLC (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of individuals (“you” or “your”) who visit our website, make a purchase, or otherwise interact with our services.

By using our website www.altitudecomposites.com (the “Site”), you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site.

1. Information We Collect

We collect personal and non-personal information in several ways to provide and improve our services.

 a. Information You Provide Directly

 When you interact with us, you           may voluntarily provide the following information:

• Contact Information: Name, email address, phone number, mailing address.
• Payment Information: Credit/debit card details, billing address (processed securely through third-party payment providers; we do not store full payment information).
• Order or Service Details: Product or repair requests, special instructions, or communication history.
• Account Information: If applicable, username and password for online accounts or portals.

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device Information: IP address, browser type, operating system, referral URLs.
• Usage Data: Pages visited, time spent on pages, and navigation paths.
• Cookies and Tracking Technologies: We use cookies and similar tools to enhance your experience, track analytics, and deliver personalized content.

2. How We Use Your Information

We use the information collected for the following purposes:

• To collect payments
• To communicate with you regarding orders, repairs, or inquiries
• To personalize your website experience
• To improve our Site, services, and product offerings
• To detect and prevent fraud, unauthorized transactions, or other misuse
• To comply with applicable laws and legal obligations

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal information includes:

• Contractual necessity (to fulfill your order or provide services)
• Legitimate interests (improving our services and customer experience)
• Consent (for marketing and cookie use)
• Legal obligation (for record keeping or compliance with law)

4. Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share your information in limited circumstances with:

• Service Providers: Payment processors, shipping carriers, website hosting, email service providers, and analytics partners who assist in operating our business.
• Legal Requirements: When required by law, regulation, or valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where customer information may be transferred as part of the business.

All third-party partners are contractually obligated to protect your information and use it only for the services they provide.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality
• Analyze traffic and usage trends
• Remember preferences and settings
• Deliver relevant ads or promotions (if applicable)

You can adjust your browser settings to refuse cookies or alert you when they’re being used. However, some site features may not function properly without cookies.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no online transmission is completely secure, we strive to use commercially acceptable means to protect your data.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data (“right to be forgotten”).
• Restriction: Request limitation of processing in certain circumstances.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Opt-Out: Withdraw consent for marketing communications or cookie tracking.

To exercise these rights, please contact us at info@altitudecomposites.com.

9. Children’s Privacy

Our Site and services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will promptly delete it.

10. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before sharing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Altitude Composites, LLC
📧 info@altitudecomposites.com
🌐 www.altitudecomposites.com